Privacy Policy

Privacy Policy

At Joanne Adventures, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, nationality, travel preferences, and payment details when you make an inquiry or booking. We may also collect non-personal data such as browser type, device information, and website usage patterns.

2. How We Use Your Information

Your information is used to process bookings, respond to inquiries, provide customer support, and improve our services. We may also use your contact details to send important updates related to your trip or occasional promotional offers, if you have opted in.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share relevant details with trusted third parties such as hotels, transport providers, guides, or payment processors, strictly for the purpose of delivering your travel services.

4. Data Security

We take appropriate measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet is completely secure.

5. Cookies

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites and encourage you to review their policies separately.

7. Your Rights

You have the right to access, update, or request deletion of your personal information. If you wish to do so, please contact us using the details provided on our website.

8. Retention of Data

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

9. Updates to This Policy

Joanne Adventures may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, don’t hesitate to get in touch with us through our official website or email.